Secure Check-in Services

Secure check-in services are the missing piece of your vacation rental business. Our services allow you to fully book your property without having to worry about if you are available to greet your guests or, even more importantly, if you are providing sufficient security protocols to ensure your guests are who they say they are. We can provide a comprehensive service that will see your guest to your property simply and easily and with little input from you.


We review your guests before they get your keys


Your guest can talk to us, and we're open every day!

Cloud Based Services

Track your check-ins from anywhere in the world

Green Cleaning

Professional cleaning services solve another problem

Managed booking services

Need more bookings? We help with that too!

Bookings Made Simple

Our owners and guests love our personal service!

Our Services

From guest services to providing you with more bookings we have a service and a sevice level that suits your needs. Now you can have your property booked and maintain your piece of mind that someone has your booking managed while you go on with your busy life.

VanCity - You just have to ask

Just have to ask...

Is what we are offering not quite what you are after but you can see how we might be able to help you solve your particular business problem? Let's discuss it, we would be happy to tailor a solution just for you.

Web services never sleep

Web services never sleep

Even though our offices are sometimes closed, as any office must be, our online services are always available to you and your guests. Visit our site, register, and take advantage of our many online solutions where you and your guest can track the process of your bookings. We're there for you, in person and on the web.

Services provided, so you don't have to

Services provided, so you don't have to

At face value, we help your guests find and gain access to your vacation rental but our services extend way past that. What could be more important than you knowing your guest will be greeted, introduced to specifics about your property, provided the keys in a secure manner and directed to your property, all with no interaction requred by you.

Hassle Free

Simply put, our services take the hassle out of greeting guests. You don't need to schedule when to be at the property. You don't need to worry about the guest being late. You don't have to change your lifestyle at all, simply manage the whole process online through our website and let us do the rest. We're here for you.

Start Today!

Don't delay, drop us a line. Let's get you on board and back to being free from managing your guests.


VanCity Reception Services answered the call for a comprehensive greeting service in Vancouver. I would recommend them to anyone.

-Eric Hughes / Zima Enterprises

It's easy to see why so many people are choosing to use VanCity Reception Services, they are the best.

-Blake Mackenzie / GM - EMR Vacation Rentals

Our Partners

We work with a hand-picked selection of local and international businesses that perfectly compliment our services. Drop us a line, let us show you how we can best work with you as well!

Have a question or need a custom quote?

Give us a call. We look forward to working with you in whatever capacity you require. We have the solutions you are seeking to faciitate the management of your short term vacation rental. +1 604 628 4435